Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email for assistance.

Impacted Performance for issuing and updating TLS Certificates
Incident Report for Fastly
This incident has been resolved.
Posted Aug 13, 2019 - 23:03 UTC
A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2019 - 20:39 UTC
Remediation work is ongoing. We will update as the status changes.
Posted Aug 13, 2019 - 04:16 UTC
The issue has been identified and a fix is being implemented.
Posted Aug 12, 2019 - 23:53 UTC
Fastly is currently unable to generate TLS certificates or add domains to existing shared certificates.
Posted Aug 12, 2019 - 22:43 UTC