This incident has been resolved. Between 16:22 UTC and 17:51 UTC, end users may have experienced intermittent connection timeouts and other errors when attempting to connect to some locations across the Fastly platform.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We're currently investigating potential impact to performance with our CDN services.
This incident affected: South Africa (Cape Town (CPT), Johannesburg (JNB)), Asia/Pacific (Auckland (AKL), Brisbane (BNE), Dubai (FJR), Hong Kong (HKG), Melbourne (MEL), Osaka (ITM), Perth (PER), Singapore (SIN), Sydney (SYD), Tokyo (HND), Tokyo (TYO), Wellington (WLG)), Europe (Amsterdam (AMS), Copenhagen (CPH), Dublin (DUB), Frankfurt (FRA), Frankfurt (HHN), Helsinki (HEL), London (LCY), London (LHR), London (LON), Madrid (MAD), Manchester (MAN), Milan (MXP), Oslo (OSL), Paris (CDG), Stockholm (BMA), Vienna (VIE)), North America (Ashburn (BWI), Ashburn (DCA), Ashburn (IAD), Atlanta (FTY), Atlanta (PDK), Boston (BOS), Chicago (CHI), Chicago (MDW), Chicago (ORD), Columbus (CMH), Dallas (DAL), Dallas (DFW), Denver (DEN), Houston (IAH), Jacksonville (JAX), Los Angeles (BUR), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), Minneapolis (STP), Montreal (YUL), New York (LGA), Newark (EWR), Palo Alto (PAO), San Jose (SJC), Seattle (SEA), Toronto (YYZ), Vancouver (YVR)), South America (Buenos Aires (EZE), Bogota (BOG), Curitiba (CWB), Rio de Janeiro (GIG), Santiago (SCL), Sāo Paulo (GRU)), and India (Chennai (MAA), Mumbai (BOM), New Delhi (DEL)).