Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

Impacted Performance in Europe
Incident Report for Fastly
Resolved
This incident has been resolved.
Posted Feb 11, 2020 - 22:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2020 - 20:25 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 11, 2020 - 20:02 UTC
Investigating
We are currently investigating possible performance impact affecting a number of points of presence (POPs) in Europe. All other locations and services are unaffected.
Posted Feb 11, 2020 - 19:15 UTC
This incident affected: Europe (Amsterdam (AMS), Copenhagen (CPH), Dublin (DUB), Frankfurt (FRA), Frankfurt (HHN), Helsinki (HEL), London (LCY), London (LHR), London (LON), Madrid (MAD), Manchester (MAN), Milan (MXP), Oslo (OSL), Paris (CDG), Stockholm (BMA), Vienna (VIE)).