Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

Monitoring - A COVID-19 Business Continuity Update From Fastly

https://www.fastly.com/blog/covid-19-update

Questions can be directed to support@fastly.com
Mar 16, 04:38 UTC
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Ashburn (WDC) Operational
Atlanta (ATL) Operational
Atlanta (FTY) Operational
Atlanta (PDK) Operational
Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Chicago (PWK) Operational
Columbus (CMH) Operational
Dallas (DAL) Operational
Dallas (DFW) Operational
Denver (DEN) Operational
Houston (IAH) Operational
Jacksonville (JAX) Operational
Kansas City (MCI) Operational
Los Angeles (BUR) Operational
Los Angeles (LAX) Operational
Miami (MIA) Operational
Minneapolis (MSP) Operational
Minneapolis (STP) Operational
Montreal (YUL) Operational
New York (JFK) Operational
New York (LGA) Operational
Newark (EWR) Operational
Palo Alto (PAO) Operational
San Jose (SJC) Operational
Seattle (SEA) Operational
St. Louis (STL) Operational
Toronto (YYZ) Operational
Vancouver (YVR) Operational
South America Operational
Buenos Aires (EZE) Operational
Bogota (BOG) Operational
Curitiba (CWB) Operational
Rio de Janeiro (GIG) Operational
Santiago (SCL) Operational
Sāo Paulo (GRU) Operational
Europe Operational
Amsterdam (AMS) Operational
Copenhagen (CPH) Operational
Dublin (DUB) Operational
Frankfurt (FRA) Operational
Frankfurt (HHN) Operational
Helsinki (HEL) Operational
London (LCY) Operational
London (LHR) Operational
London (LON) Operational
Madrid (MAD) Operational
Manchester (MAN) Operational
Milan (MXP) Operational
Oslo (OSL) Operational
Paris (CDG) Operational
Stockholm (BMA) Operational
Vienna (VIE) Operational
Asia/Pacific Operational
Auckland (AKL) Operational
Brisbane (BNE) Operational
Dubai (FJR) Operational
Hong Kong (HKG) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (SIN) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
South Africa Operational
Cape Town (CPT) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
Mumbai (BOM) Operational
New Delhi (DEL) Operational
Edge Cloud Services Operational
Fastly API Operational
Fastly Configuration Application Operational
Historical Stats ? Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Fastly WAF Operational
DNS Systems Operational
Purging Operational
Configuration Deployment Operational
Image Optimization Operational
On-the-fly Packager Operational
Fastly Systems Operational
Customer Support Ticketing System ? Operational
Billing System Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Fastly Status Page Operational
Business Continuity Operational
COVID-19 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 15, 2020

No incidents reported today.

Jul 14, 2020
Resolved - This incident has been resolved.
Jul 14, 15:03 UTC
Monitoring - Control plane systems have fully recovered and are currently functioning properly. Customers may have experienced slow response or intermittent timeouts on the Fastly App and API from 12:56 to 13:28 UTC
Jul 14, 13:45 UTC
Investigating - We are currently investigating performance issues that affected the availability of manage.fastly.com and our API. CDN delivery, stats aggregation, and all other data plane services are unaffected.
Jul 14, 13:32 UTC
Resolved - This incident has been resolved.
Jul 14, 11:05 UTC
Update - We are continuing to work on a fix for this issue.
Jul 14, 11:03 UTC
Identified - The issue has been identified and a fix is being implemented. This issue also affected the Fastly app and API.
Jul 14, 10:58 UTC
Update - We are continuing to investigate this issue.
Jul 14, 10:49 UTC
Investigating - We're investigating possible performance impact affecting multiple data center locations.
Jul 14, 10:42 UTC
Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020
Completed - The scheduled maintenance has been completed.
Jul 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:01 UTC
Scheduled - Fastly will be performing scheduled maintenance on the billing portions of the Fastly configuration application and API. These services will be placed in maintenance mode on 2020-07-11 from 08:00 to 10:00 UTC.

During this time, customers will be unable to access the billing pages within the Fastly App and API calls to billing functions will return a maintenance error message.

Edge delivery, stats aggregation, and all other content delivery services will be unaffected.
Jun 29, 12:58 UTC
Jul 10, 2020
Completed - The scheduled maintenance has been completed.
Jul 10, 06:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:00 UTC
Scheduled - Fastly will be adding capacity at our Newark, New Jersey (EWR) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 8, 19:53 UTC
Jul 9, 2020
Resolved - This incident has been resolved.
Jul 9, 20:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 15:09 UTC
Investigating - Fastly is investigating an issue creating trouble tickets from support chat conversations.
Support portal (support.fastly.com) or Support@fastly.com email ticketing communications and phone systems are unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.
Jul 9, 07:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 05:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Scheduled - Fastly will be adding capacity at our Atlanta, Georgia (PDK) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 7, 21:06 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Sāo Paulo (GRU) data center from approximately 2020-07-08 23:48 UTC to 2020-07-08 23:50 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Jul 9, 00:12 UTC
Jul 8, 2020
Completed - The scheduled maintenance has been completed.
Jul 8, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:01 UTC
Scheduled - Fastly will be adding capacity at our Newark, New Jersey(EWR) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 2, 17:40 UTC
Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020
Resolved - This incident has been resolved.
Jul 5, 22:50 UTC
Investigating - Traffic in Mumbai, India (BOM) has been temporarily rerouted. All other locations and services are unaffected.
Jul 5, 20:03 UTC
Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 20:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 18:30 UTC
Scheduled - Fastly will be adding capacity at our Chennai, India (MAA) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 1, 18:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 06:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:02 UTC
Scheduled - Fastly will be adding capacity at our Newark, New Jersey (EWR) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jun 30, 18:42 UTC
Jul 1, 2020
Resolved - Fastly Engineers detected a performance impacting event affecting the Wellington (WLG) data center from approximately 2020-07-01 05:17 UTC to 2020-07-01 05:19 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Jul 1, 05:55 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Sāo Paulo (GRU) data center from approximately 2020-07-01 00:06 UTC to 2020-07-01 00:09 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Jul 1, 00:23 UTC