Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

Monitoring - A COVID-19 Business Continuity Update From Fastly

https://www.fastly.com/blog/covid-19-update

Questions can be directed to support@fastly.com
Mar 16, 04:38 UTC
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Ashburn (WDC) Operational
Atlanta (FTY) Operational
Atlanta (PDK) Operational
Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Chicago (PWK) Operational
Columbus (CMH) Operational
Columbus (LCK) Operational
Dallas (DAL) Operational
Dallas (DFW) Operational
Denver (DEN) Operational
Houston (IAH) Operational
Jacksonville (JAX) Operational
Kansas City (MCI) Operational
Los Angeles (BUR) Operational
Los Angeles (LAX) Operational
Los Angeles (LGB) Operational
Miami (MIA) Operational
Minneapolis (MSP) Operational
Minneapolis (STP) Operational
Montreal (YUL) Operational
New York (LGA) Operational
Newark (EWR) Operational
Palo Alto (PAO) Operational
Phoenix (PHX) Operational
Portland (PDX) Operational
San Jose (SJC) Operational
Seattle (SEA) Operational
St. Louis (STL) Operational
Toronto (YYZ) Operational
Vancouver (YVR) Operational
South America Operational
Buenos Aires (EZE) Operational
Bogota (BOG) Operational
Curitiba (CWB) Operational
Rio de Janeiro (GIG) Operational
Santiago (SCL) Operational
Sāo Paulo (CGH) Operational
Sāo Paulo (GRU) Operational
Europe Operational
Amsterdam (AMS) Operational
Copenhagen (CPH) Operational
Dublin (DUB) Operational
Frankfurt (FRA) Operational
Frankfurt (HHN) Operational
Helsinki (HEL) Operational
London (LCY) Operational
London (LHR) Operational
London (LON) Operational
Madrid (MAD) Operational
Manchester (MAN) Operational
Marseille (MRS) Operational
Milan (MXP) Operational
Oslo (OSL) Operational
Paris (CDG) Operational
Stockholm (BMA) Operational
Vienna (VIE) Operational
Asia/Pacific Operational
Auckland (AKL) Operational
Brisbane (BNE) Operational
Dubai (FJR) Operational
Hong Kong (HKG) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (SIN) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
Singapore (QPG) Operational
South Africa Operational
Cape Town (CPT) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
Mumbai (BOM) Operational
New Delhi (DEL) Operational
Edge Cloud Services Operational
Fastly API Operational
Fastly Configuration Application Operational
Historical Stats ? Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Fastly WAF Operational
DNS Systems Operational
Purging Operational
Configuration Deployment Operational
Image Optimization Operational
On-the-fly Packager Operational
Geolocation Data Operational
Fastly Systems Operational
Customer Support Ticketing System ? Operational
Billing System Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Fastly Status Page Operational
Business Continuity Operational
COVID-19 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Capacity Expansion: Milan (MXP) Mar 9, 00:00-05:00 UTC
Fastly will be adding capacity at our Milan, Italy (MXP) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Posted on Mar 5, 16:51 UTC
Past Incidents
Mar 6, 2021
Resolved - This incident has been resolved.
Mar 6, 12:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 11:15 UTC
Investigating - We're investigating possible performance impact affecting the Frankfurt (FRA) data center. All other locations and services are unaffected
Mar 6, 11:14 UTC
Resolved - This incident has been resolved.
Mar 6, 01:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 23:41 UTC
Update - We are continuing to investigate this issue.
Mar 5, 22:57 UTC
Update - We are continuing to investigate this issue.
Mar 5, 22:56 UTC
Investigating - We're investigating possible performance impact affecting the Atlanta (PDK), Ashburn (BWI), Ashburn (WDC) data centers. All other locations and services are unaffected
Mar 5, 22:44 UTC
Mar 5, 2021
Resolved - This incident has been resolved.
Mar 5, 19:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 16:02 UTC
Identified - We're investigating elevated errors in Ashburn (DCA). All other locations and services are unaffected
Mar 5, 14:16 UTC
Resolved - This incident has been resolved.
Mar 5, 19:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 18:44 UTC
Investigating - We're investigating possible performance impact affecting the Atlanta (PDK) data center. All other locations and services are unaffected
Mar 5, 17:50 UTC
Mar 4, 2021
Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:00 UTC
Scheduled - As part of Fastly's global network expansion, we will be adding a Singapore (QPG) data center to Fastly's Asia/Pacific network.

Traffic served by our QPG data center will be aggregated into our Asia/Pacific region for billing and stats purposes. We expect that some traffic currently served by our data centers in neighboring regions will shift to QPG. As such, some customers may see a change in their bills. Fastly's standard billing rates are located at https://www.fastly.com/pricing.
Mar 4, 05:06 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Ashburn (DCA) data center from approximately 2021-03-04 16:00 UTC to 2021-03-04 16:05 UTC. Customers who are serving traffic from this location will have seen a higher rate of errors or an increase in the latency of responses. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Mar 4, 16:30 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the London (LCY) data center from approximately 2021-03-04 11:00 UTC to 2021-03-04 11:03 UTC. Customers who are serving traffic from this location will have seen a higher rate of errors or an increase in the latency of responses. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Mar 4, 13:32 UTC
Resolved - This incident has been resolved.
Mar 4, 04:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 03:44 UTC
Investigating - We're investigating elevated errors in Singapore (SIN). All other locations and services are unaffected
Mar 4, 03:13 UTC
Mar 3, 2021
Resolved - Fastly Engineers detected a performance impacting event from approximately 2021-03-03 10:20 UTC to 2021-03-03 10:30 UTC. During this period, customers may have observed increased latency as a small subset of traffic was routed to suboptimal data centers.
In addition, customers may have observed elevated errors for traffic served from the Cape Town, Johannesburg, Mumbai, Delhi, Auckland, Melbourne (CPT, JNB, BOM, DEL, AKL, MEL) data centers.
Mar 3, 10:47 UTC
Mar 2, 2021
Resolved - Fastly Engineers detected a performance impacting event affecting the Paris (CDG) data center from approximately 2021-03-02 23:34 UTC to 2021-03-02 23:40 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Mar 2, 23:57 UTC
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - Fastly Engineers detected a performance impacting event affecting the Madrid (MAD) data center from approximately 2021-02-26 01:10 UTC to 2021-02-26 01:43 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Feb 26, 01:58 UTC
Feb 25, 2021
Resolved - Fastly Engineers detected a performance impacting event affecting the North East US (DCA, LGA, EWR, BOS) data centers from approximately 2021-02-25 04:00 UTC to 2021-02-25 04:13 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Feb 25, 04:20 UTC
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Resolved - This incident has been resolved.
Feb 21, 12:09 UTC
Identified - From 2021-02-20 23:00 UTC to 2021-02-21 12:00 UTC one of our certificate authority partners are conducting maintenance. During this time, TLS management systems for certificate lifecycle management (including ordering, reissuing, and renewal) for Shared & Procured certificates are unavailable for the affected partner. Certificate management for Fastly TLS via Let’s Encrypt are not affected.
Feb 21, 01:20 UTC
Feb 20, 2021

No incidents reported.