Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

All Systems Operational
API   Operational
Stats   ? Operational
Control Panel   Operational
North America Operational
Newark (EWR)   Operational
New York (JFK)   Operational
Ashburn (DCA)   Operational
Ashburn (IAD)   Operational
Denver (DEN)   Operational
Atlanta (ATL)   Operational
Atlanta (PDK)   Operational
Chicago (ORD)   Operational
Chicago (MDW)   Operational
Miami (MIA)   Operational
Houston (IAH)   Operational
Dallas (DFW)   Operational
Palo Alto (PAO)   Operational
San Jose (SJC)   Operational
Los Angeles (BUR)   Operational
Los Angeles (LAX)   Operational
Seattle (SEA)   Operational
Boston (BOS)   Operational
Toronto (YYZ)   Operational
Minneapolis (MSP)   Operational
Montreal (YUL)   Operational
Columbus (CMH)   Operational
Vancouver (YVR)   Operational
South America Operational
Sāo Paulo (GRU)   Operational
Rio de Janeiro (GIG)   Operational
Europe Operational
Frankfurt (FRA)   Operational
Amsterdam (AMS)   Operational
London (LCY)   Operational
London (LHR)   Operational
Stockholm (BMA)   Operational
Paris (CDG)   Operational
Frankfurt (HHN)   Operational
Madrid (MAD)   Operational
Asia/Pacific Operational
Auckland (AKL)   Operational
Wellington (WLG)   Operational
Sydney (SYD)   Operational
Melbourne (MEL)   Operational
Brisbane (BNE)   Operational
Perth (PER)   Operational
Osaka (ITM)   Operational
Tokyo (NRT)   Operational
Singapore (SIN)   Operational
Hong Kong (HKG)   Operational
Dubai (FJR)   Operational
Tokyo (HND)   Operational
South Africa Operational
Johannesburg (JNB)   Operational
Cape Town (CPT)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Billing Region: India Nov 29, 00:00 - Dec 1, 16:00 UTC
On October 13th, 2017 (https://status.fastly.com/incidents/yys8rdcjpp92), Fastly announced the upcoming expansion to Fastly's network with global points of presence (POPs) in Mumbai and Chennai, India. No action is required if you intend to send traffic through these POPs at the new India billing region rates.

As a reminder, December 1st, 2017 is the date by which you must opt-out of using these POPs at the new rate. To opt out of the India billing region POPs or to discuss additional options, contact support@fastly.com. Opt-out requests received after the deadline cannot be guaranteed to go into effect before the POPs go live.

As with all new POP notifications, the go-live date for each of the new India POPs will be announced on status.fastly.com at least two business days before they are scheduled to start handling customer traffic. On the go-live date, the status page will also announce the completion of the maintenance work required to put the POPs into production so customers can verify their intended use of the new POPs.
Posted on Nov 28, 23:48 UTC
We’re excited to announced the upcoming expansion to Fastly's network with global points of presence (POPs) in Santiago, Chile, and Buenos Aires, Argentina. These POPs will be part of a new South America billing region. The South America billing region’s rates will not exceed our highest published regional rate (currently India).

No action is required if you intend to send traffic through these POPs at the new South America billing region rates. To give customers time to decide whether or not to take advantage of these new POPs and adjust their configurations, we are giving 45 days notice before sending traffic through them. Opt-out requests received after February 2, 2018, cannot be guaranteed to go into effect before the POPs go live. To opt out of the South America billing region POPs or to discuss additional options, contact support@fastly.com.

As with all new POP notifications, the go-live date for each of the new South America POPs will be announced on status.fastly.com at least two business days before they are scheduled to start handling customer traffic.
Posted on Dec 22, 16:55 UTC
Past Incidents
Feb 17, 2018

No incidents reported today.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Resolved - Our engineers have verified that the fix to our purging service has been successful. This incident has been resolved, and we are continuing to monitor. Please contact support@fastly.com if you see any issues.
Feb 15, 05:19 UTC
Monitoring - Our engineers have implemented a fix and are seeing a reduction in purge times. We will continue to monitor and post an update once we have returned to baseline.
Feb 15, 04:39 UTC
Identified - The issue has been identified.
Feb 15, 01:56 UTC
Investigating - We're currently investigating an issue with our Purge service. Purges may take longer than usual. All other services are unaffected.
Feb 15, 01:40 UTC
Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - The issue affecting our Historical Stats service has been resolved and service has been fully restored. All other services remain unaffected.
Feb 13, 17:50 UTC
Identified - We have identified and are resolving an issue affecting our historical stats service. Customers may observe a temporary gap in historical statistics until the service is fully restored. All other services are unaffected.
Feb 13, 17:13 UTC
Investigating - We are investigating an issue affecting our historical stats service. All other services are unaffected.
Feb 13, 16:31 UTC
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018
Resolved - This incident has been resolved.
Feb 10, 15:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 15:03 UTC
Identified - The issue has been identified.
Feb 9, 18:37 UTC
Investigating - We have received reports from a number of customers about intermittent TCP resets from NAT gateways in a popular cloud provider. We are working with the affected customers and the cloud provider to determine the cause. If you are currently experiencing similar issues we recommend opening a ticket with our customer support team, as well as the cloud provider for tracking purposes.
Feb 9, 17:16 UTC
Feb 8, 2018
Completed - The scheduled maintenance has been completed.
Feb 8, 19:52 UTC
Scheduled - Fastly engineers will be adding capacity at our Melbourne (AU) POP. Customers can expect to see minimal connection resets while traffic rebalances onto new hardware.
Feb 7, 16:25 UTC
Feb 7, 2018

No incidents reported.

Feb 6, 2018

No incidents reported.

Feb 5, 2018

No incidents reported.

Feb 4, 2018

No incidents reported.

Feb 3, 2018

No incidents reported.