Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:25 UTC
Scheduled - As part of Fastly’s global network expansion, we’re excited to let you know that we will be adding a Buenos Aires, AR (EZE) datacenter to Fastly's South America network.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 UTC
Scheduled - On Friday, April 11th 2018, Fastly engineers will begin performing maintenance at our Wellington (WLG) point of presence (POP) for scheduled upgrades. During this maintenance activity, traffic will be routed away from WLG, with the majority being served from Auckland (AKL) during the upgrade process. Customers should expect negligible impact to performance in the region. Please feel free to contact our Customer Support Engineering team at support@fastly.com if you have any questions.
API   Operational
Stats   ? Operational
Control Panel   Operational
North America Operational
Newark (EWR)   Operational
New York (JFK)   Operational
Ashburn (DCA)   Operational
Ashburn (IAD)   Operational
Denver (DEN)   Operational
Atlanta (ATL)   Operational
Atlanta (PDK)   Operational
Chicago (ORD)   Operational
Chicago (MDW)   Operational
Miami (MIA)   Operational
Houston (IAH)   Operational
Dallas (DFW)   Operational
Palo Alto (PAO)   Operational
San Jose (SJC)   Operational
Los Angeles (BUR)   Operational
Los Angeles (LAX)   Operational
Seattle (SEA)   Operational
Boston (BOS)   Operational
Toronto (YYZ)   Operational
Minneapolis (MSP)   Operational
Montreal (YUL)   Operational
Columbus (CMH)   Operational
Vancouver (YVR)   Operational
South America Operational
Sāo Paulo (GRU)   Operational
Rio de Janeiro (GIG)   Operational
Santiago (SCL)   Operational
Europe Operational
Frankfurt (FRA)   Operational
Amsterdam (AMS)   Operational
London (LCY)   Operational
London (LHR)   Operational
Stockholm (BMA)   Operational
Paris (CDG)   Operational
Frankfurt (HHN)   Operational
Madrid (MAD)   Operational
Asia/Pacific Operational
Auckland (AKL)   Operational
Wellington (WLG)   Operational
Sydney (SYD)   Operational
Melbourne (MEL)   Operational
Brisbane (BNE)   Operational
Perth (PER)   Operational
Osaka (ITM)   Operational
Tokyo (NRT)   Operational
Singapore (SIN)   Operational
Hong Kong (HKG)   Operational
Dubai (FJR)   Operational
Tokyo (HND)   Operational
South Africa Operational
Johannesburg (JNB)   Operational
Cape Town (CPT)   Operational
India Operational
Mumbai (BOM)   Operational
Chennai (MAA)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On December 22nd, 2017 (https://status.fastly.com/incidents/s2dfqgbt6c2r), Fastly announced the upcoming expansion to Fastly's network with global points of presence (POPs) in Santiago, Chile, and Buenos Aires, Argentina that will form a new South American billing region. No action is required if you intend to send traffic through these POPs at the South America billing region rates.

This notice is to inform our customers that the first of these new POPs will be in Santiago, Chile (SCL) and is expected to go live within a week. The Status page will provide further updates when the POP maintenance required to bring it into production starts and ends.

Fastly is also pleased to announce that we have adjusted the South America billing region’s rates downward from what was indicated in the initial notice. The new rate for the South America billing region will not exceed the rate of our Asia billing region. Fastly’s standard billing rates are located at https://www.fastly.com/pricing.

To opt out of the South America billing region POPs or to discuss additional options, contact support@fastly.com.
Posted on Feb 23, 01:18 UTC
Past Incidents
Apr 26, 2018
Resolved - This incident has been resolved.
Apr 26, 20:09 UTC
Identified - Traffic in Santiago, Chile (SCL) has been temporarily rerouted. All other locations and services are unaffected.
Apr 26, 18:52 UTC
Resolved - This incident has been resolved.
Apr 26, 16:17 UTC
Investigating - We're currently investigating an issue that may impact our Historical Stats service. All other services are unaffected.
Apr 26, 16:05 UTC
Apr 25, 2018
Completed - The scheduled maintenance has been completed.
Apr 25, 05:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:08 UTC
Scheduled - Fastly engineers will be adding capacity at our Chicago (MDW) POP. Customers can expect to see minimal connection resets while traffic rebalances onto new hardware.
Apr 23, 14:29 UTC
Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 23:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 23:12 UTC
Investigating - We're currently investigating degraded performance with our Transport Layer Security UI. All other services are unaffected.
Apr 19, 23:07 UTC
Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:03 UTC
Scheduled - Fastly engineers will be adding capacity at our Chicago (MDW) POP. Customers can expect to see minimal connection resets while traffic rebalances onto new hardware.
Apr 16, 16:42 UTC
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.