Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

Monitoring - A COVID-19 Business Continuity Update From Fastly

https://www.fastly.com/blog/covid-19-update

Questions can be directed to support@fastly.com
Mar 16, 04:38 UTC
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Ashburn (WDC) Operational
Atlanta (ATL) Operational
Atlanta (FTY) Operational
Atlanta (PDK) Operational
Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Chicago (PWK) Operational
Columbus (CMH) Operational
Dallas (DAL) Operational
Dallas (DFW) Operational
Denver (DEN) Operational
Houston (IAH) Operational
Jacksonville (JAX) Operational
Kansas City (MCI) Operational
Los Angeles (BUR) Operational
Los Angeles (LAX) Operational
Miami (MIA) Operational
Minneapolis (MSP) Operational
Minneapolis (STP) Operational
Montreal (YUL) Operational
New York (JFK) Operational
New York (LGA) Operational
Newark (EWR) Operational
Palo Alto (PAO) Operational
San Jose (SJC) Operational
Seattle (SEA) Operational
St. Louis (STL) Operational
Toronto (YYZ) Operational
Vancouver (YVR) Operational
South America Operational
Buenos Aires (EZE) Operational
Bogota (BOG) Operational
Curitiba (CWB) Operational
Rio de Janeiro (GIG) Operational
Santiago (SCL) Operational
Sāo Paulo (GRU) Operational
Europe Operational
Amsterdam (AMS) Operational
Copenhagen (CPH) Operational
Dublin (DUB) Operational
Frankfurt (FRA) Operational
Frankfurt (HHN) Operational
Helsinki (HEL) Operational
London (LCY) Operational
London (LHR) Operational
London (LON) Operational
Madrid (MAD) Operational
Manchester (MAN) Operational
Milan (MXP) Operational
Oslo (OSL) Operational
Paris (CDG) Operational
Stockholm (BMA) Operational
Vienna (VIE) Operational
Asia/Pacific Operational
Auckland (AKL) Operational
Brisbane (BNE) Operational
Dubai (FJR) Operational
Hong Kong (HKG) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (SIN) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
South Africa Operational
Cape Town (CPT) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
Mumbai (BOM) Operational
New Delhi (DEL) Operational
Edge Cloud Services Operational
Fastly API Operational
Fastly Configuration Application Operational
Historical Stats ? Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Fastly WAF Operational
DNS Systems Operational
Purging Operational
Configuration Deployment Operational
Image Optimization Operational
On-the-fly Packager Operational
Fastly Systems Operational
Customer Support Ticketing System ? Operational
Billing System Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Fastly Status Page Operational
Business Continuity Operational
COVID-19 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 5, 2020

No incidents reported today.

Aug 4, 2020
Resolved - This incident has been resolved.
Aug 4, 12:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 12:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 12:06 UTC
Update - We are continuing to investigate this issue.
Aug 4, 10:51 UTC
Update - We are continuing to investigate this issue.
Aug 4, 10:51 UTC
Investigating - We are currently investigating performance issues affecting the availability of manage.fastly.com. CDN delivery, stats aggregation are unaffected.
Aug 4, 10:32 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Houston (IAH) data center from approximately 2020-08-04 04:08 UTC to 2020-08-04 04:17 UTC, possibly impacting other data centers. All other services were unaffected. The issue has been resolved and we are monitoring performance closely.
Aug 4, 04:36 UTC
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - Fastly Engineers detected a performance impacting event affecting multiple data centers from approximately 2020-07-31 02:37 UTC to 2020-07-31 02:52 UTC. The issue has been resolved and we are monitoring performance closely.
Jul 31, 03:43 UTC
Resolved - This incident has been resolved.
Jul 31, 00:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 23:32 UTC
Update - We're currently investigating performance impacts in South America. All other locations and services are unaffected.
Jul 30, 23:22 UTC
Investigating - We are currently investigating this issue.
Jul 30, 23:19 UTC
Update - We are continuing to monitor for any further issues.
Jul 30, 22:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 22:42 UTC
Investigating - We're investigating elevated errors in Bogota, Colombia (BOG). All other locations and services are unaffected
Jul 30, 22:29 UTC
Jul 30, 2020
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
Resolved - This incident has been resolved.
Jul 27, 16:39 UTC
Investigating - We're investigating elevated errors in Johannesburg, South Africa (JNB). All other locations and services are unaffected
Jul 27, 16:25 UTC
Resolved - This incident has been resolved.
Jul 27, 15:10 UTC
Investigating - Traffic in Wellington (WLG) has been temporarily rerouted. All other locations and services are unaffected.
Jul 27, 13:31 UTC
Resolved - This incident has been resolved.
Jul 27, 04:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 04:01 UTC
Investigating - Traffic in Curitiba (CWB) has been temporarily rerouted. All other locations and services are unaffected.
Jul 27, 02:51 UTC
Jul 26, 2020
Resolved - This incident has been resolved.
Jul 26, 12:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 11:44 UTC
Investigating - We are currently investigating performance issues affecting VCL and TLS deployments on our Mumbai (BOM), Chennai (MAA) and Delhi (DEL) datacenters. CDN delivery, stats aggregation, API and Fastly app and all other data plane services and regions are unaffected.
Jul 26, 11:19 UTC
Resolved - This incident has been resolved.
Jul 26, 02:29 UTC
Update - We are continuing to investigate this issue.
Jul 26, 01:10 UTC
Investigating - Traffic in Dublin (DUB) has been temporarily rerouted. All other locations and services are unaffected.
Jul 25, 23:00 UTC
Jul 25, 2020
Resolved - This incident has been resolved.
Jul 25, 22:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 22:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 25, 22:13 UTC
Investigating - We're currently investigating performance issues with our Event Logs service. All other services are unaffected.
Jul 25, 21:02 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 20:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 12:46 UTC
Scheduled - Fastly will be performing scheduled maintenance on the Fastly Application and API. These services will be placed in maintenance mode on 2020-07-25 at 19:00 UTC until 2020-07-25 21:00:00 UTC.

During this scheduled maintenance, customers will not be able to access service configurations through the Fastly App, and service API calls (with the exception of purging), will return a 503 status code. Historical stats, and WAF rule configuration will also be unavailable. Edge delivery, purging (except purge_all), stats aggregation, and all other content delivery services will be unaffected.
Jul 15, 15:21 UTC
Jul 24, 2020
Resolved - This incident has been resolved.
Jul 24, 23:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 23:00 UTC
Identified - We're currently investigating performance issues with edge cloud configuration propagation. All other services are unaffected.
Jul 24, 21:42 UTC
Investigating - We are aware of a possible issue and are working to determine the scope and impact.
Jul 24, 21:39 UTC
Jul 23, 2020
Completed - The scheduled maintenance has been completed.
Jul 23, 15:19 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 23, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 13:00 UTC
Scheduled - Fastly will be adding capacity at our Wellington, NZ (WLG) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 22, 04:41 UTC
Jul 22, 2020
Completed - The scheduled maintenance has been completed.
Jul 22, 01:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 22, 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:01 UTC
Scheduled - Fastly will be adding capacity at our Madrid, Spain(MAD) data center. End-users may observe connection resets as traffic is migrated onto new hardware.
Jul 20, 15:29 UTC