Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

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Degraded Performance
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Major Outage
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Scheduled Maintenance: India Nov 27, 01:00-02:00 UTC
As part of Fastly’s global expansion, we’re excited to let you know that we will be adding Mumbai and Chennai, India points of presence (POPs), to Fastly's network.

The rates for content delivery in the new India billing region will be the same as our South Africa region. To give customers time to adjust their configurations and decide whether or not to take advantage of these new POPs, we are giving 45 days notice before sending traffic to the new POPs. Starting December 1, 2017, customers who have not shifted their configurations will be subject to the India billing region rates on the traffic served from this region. Fastly’s standard billing rates are located at https://www.fastly.com/pricing.

If you’d like to opt out of the new India billing region POPs or discuss additional options, please contact support@fastly.com
Posted on Oct 13, 19:02 UTC
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - This incident has been resolved.
Nov 17, 05:20 UTC
Identified - Traffic in Dubai (FJR) has been temporarily rerouted. All other locations and services are unaffected.
Nov 17, 00:46 UTC
Nov 16, 2017

No incidents reported.

Nov 15, 2017
Resolved - This incident has been resolved.
Nov 15, 22:07 UTC
Monitoring - Traffic is being re-introduced back to Stockholm (BMA). Customers can expect higher connections from our BMA POP while cache fill occurs.
Nov 15, 17:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 17:19 UTC
Investigating - We're currently investigating degraded performance in Stockholm. All other locations and services are unaffected.
Nov 15, 17:02 UTC
Resolved - This incident has been resolved.
Nov 15, 17:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 17:44 UTC
Investigating - We're observing elevated errors in London (LCY) and are investigating.
Nov 15, 17:40 UTC
Nov 14, 2017

No incidents reported.

Nov 13, 2017
We saw a period of elevated errors in Johannesburg (JNB) from 18:35 to 18:55 UTC. All other services and POPs were unaffected.
Nov 13, 19:32 UTC
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.