Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

All Systems Operational
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Atlanta (ATL) Operational
Atlanta (FTY) Operational
Atlanta (PDK) Operational
Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Columbus (CMH) Operational
Dallas (DAL) Operational
Dallas (DFW) Operational
Denver (DEN) Operational
Houston (IAH) Operational
Jacksonville (JAX) Operational
Los Angeles (BUR) Operational
Los Angeles (LAX) Operational
Miami (MIA) Operational
Minneapolis (MSP) Operational
Minneapolis (STP) Operational
Montreal (YUL) Operational
New York (JFK) Operational
New York (LGA) Operational
Newark (EWR) Operational
Palo Alto (PAO) Operational
San Jose (SJC) Operational
Seattle (SEA) Operational
Toronto (YYZ) Operational
Vancouver (YVR) Operational
South America Operational
Buenos Aires (EZE) Operational
Bogota (BOG) Operational
Curitiba (CWB) Operational
Rio de Janeiro (GIG) Operational
Santiago (SCL) Operational
Sāo Paulo (GRU) Operational
Europe Operational
Amsterdam (AMS) Operational
Copenhagen (CPH) Operational
Frankfurt (FRA) Operational
Frankfurt (HHN) Operational
Helsinki (HEL) Operational
London (LCY) Operational
London (LHR) Operational
Madrid (MAD) Operational
Milan (MXP) Operational
Oslo (OSL) Operational
Paris (CDG) Operational
Stockholm (BMA) Operational
Asia/Pacific Operational
Auckland (AKL) Operational
Brisbane (BNE) Operational
Dubai (FJR) Operational
Hong Kong (HKG) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (QPG) Operational
Singapore (SIN) Operational
Singapore (XSP) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (NRT) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
South Africa Operational
Cape Town (CPT) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
Mumbai (BOM) Operational
New Delhi (DEL) Operational
Edge Cloud Services Operational
Fastly API Operational
Fastly Configuration Application Operational
Historical Stats ? Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Fastly WAF Operational
DNS Systems Operational
Purging Operational
Configuration Deployment Operational
Image Optimization Operational
On-the-fly Packager Operational
Fastly Systems Operational
Customer Support Ticketing System ? Operational
Billing System Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019
Resolved - This incident has been resolved.
Sep 18, 23:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 22:55 UTC
Investigating - We're currently investigating performance issues with our Historical Stats service. All other services are unaffected.
Sep 18, 22:39 UTC
Resolved - This incident has been resolved.
Sep 18, 14:44 UTC
Identified - Beginning September 5th, 2019, some customers may have experienced intermittent periods of decreased traffic and elevated error rates, primarily affecting the London (LCY) and Frankfurt (HHN) points of presence. End-users may have experienced slow page loads, browser timeouts, or other error messages during these periods of time. The times and duration of these incidents are listed below. Fastly engineers are actively working on preventative measures, and continue to monitor performance closely.

Date Approximate Start (UTC) Approximate End (UTC) Approximate Duration
2019-09-05 14:26 14:54 28 mins
2019-09-08 12:40 12:56 15 mins
2019-09-09 00:01 00:07 6 mins
2019-09-11 14:08 14:18 10 mins
2019-09-12 04:03 04:24 21 mins
2019-09-12 07:40 07:57 17 mins
2019-09-12 14:04 14:14 10 mins
2019-09-13 07:57 08:00 3 mins
2019-09-13 08:11 08:14 3 mins
Sep 13, 00:25 UTC
Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - This incident has been resolved.
Sep 16, 05:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 04:50 UTC
Update - We are currently investigating an incident affecting the availability of manage.fastly.com and our API. Customers might be experiencing intermittent connectivity issues and other errors while logging in, navigating the Fastly App, or making modifications to their configurations. Edge delivery is unaffected.
Sep 16, 04:12 UTC
Investigating - We're investigating reports of delays in service changes.
Sep 16, 03:40 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Completed - The scheduled maintenance has been completed.
Sep 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 UTC
Scheduled - Fastly engineers will be adding capacity at our London (LHR) POP. Customers can expect to see minimal connection resets while traffic rebalances onto new hardware.
Sep 9, 22:51 UTC
Sep 10, 2019
Resolved - Fastly Engineers detected a performance impact affecting our billing system from approximately 15:15 - 15:35 UTC. All other edge cloud services were unaffected. The issue has since been resolved and we are monitoring performance closely.
Sep 10, 15:48 UTC
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Completed - The scheduled maintenance has been completed.
Sep 5, 21:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:00 UTC
Scheduled - As part of Fastly’s global network expansion, we’re excited to let you know that we will be adding a Minneapolis, MN ('STP') datacenter to Fastly's North America network.

If you have questions, please contact support@fastly.com
Sep 4, 18:02 UTC
Resolved - Fastly Engineers detected performance impact affecting the London (LCY) point of presence from approximately 14:26 - 14:53 UTC. All other POPs and services were unaffected. The issue has since been resolved and we are monitoring performance closely.
Sep 5, 15:15 UTC