Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

Monitoring - A COVID-19 Business Continuity Update From Fastly

https://www.fastly.com/blog/covid-19-update

Questions can be directed to support@fastly.com
Mar 16, 04:38 UTC
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Ashburn (WDC) Operational
Atlanta (ATL) Operational
Atlanta (FTY) Operational
Atlanta (PDK) Operational
Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Chicago (PWK) Operational
Columbus (CMH) Operational
Dallas (DAL) Operational
Dallas (DFW) Operational
Denver (DEN) Operational
Houston (IAH) Operational
Jacksonville (JAX) Operational
Kansas City (MCI) Operational
Los Angeles (BUR) Operational
Los Angeles (LAX) Operational
Miami (MIA) Operational
Minneapolis (MSP) Operational
Minneapolis (STP) Operational
Montreal (YUL) Operational
New York (JFK) Operational
New York (LGA) Operational
Newark (EWR) Operational
Palo Alto (PAO) Operational
San Jose (SJC) Operational
Seattle (SEA) Operational
St. Louis (STL) Operational
Toronto (YYZ) Operational
Vancouver (YVR) Operational
South America Operational
Buenos Aires (EZE) Operational
Bogota (BOG) Operational
Curitiba (CWB) Operational
Rio de Janeiro (GIG) Operational
Santiago (SCL) Operational
Sāo Paulo (GRU) Operational
Europe Operational
Amsterdam (AMS) Operational
Copenhagen (CPH) Operational
Dublin (DUB) Operational
Frankfurt (FRA) Operational
Frankfurt (HHN) Operational
Helsinki (HEL) Operational
London (LCY) Operational
London (LHR) Operational
London (LON) Operational
Madrid (MAD) Operational
Manchester (MAN) Operational
Milan (MXP) Operational
Oslo (OSL) Operational
Paris (CDG) Operational
Stockholm (BMA) Operational
Vienna (VIE) Operational
Asia/Pacific Operational
Auckland (AKL) Operational
Brisbane (BNE) Operational
Dubai (FJR) Operational
Hong Kong (HKG) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (QPG) Operational
Singapore (SIN) Operational
Singapore (XSP) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
South Africa Operational
Cape Town (CPT) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
Mumbai (BOM) Operational
New Delhi (DEL) Operational
Edge Cloud Services Operational
Fastly API Operational
Fastly Configuration Application Operational
Historical Stats ? Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Fastly WAF Operational
DNS Systems Operational
Purging Operational
Configuration Deployment Operational
Image Optimization Operational
On-the-fly Packager Operational
Fastly Systems Operational
Customer Support Ticketing System ? Operational
Billing System Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Fastly Status Page Operational
Business Continuity Operational
COVID-19 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - Fastly Engineers detected a performance impacting event affecting the Madrid (MAD) & Paris (CDG) data center from approximately 2020-03-27 19:39 UTC and 2020-03-27 19:46 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Mar 27, 20:00 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Ashburn (BWI/DCA/WDC) data centers from approximately 2020-03-27 04:40 UTC and 2020-03-27 04:50 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Mar 27, 05:14 UTC
Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 19:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 16:57 UTC
Investigating - We're investigating elevated errors in Ashburn (DCA). All other locations and services are unaffected
Mar 26, 15:57 UTC
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 22:01 UTC
Monitoring - Error rates for affected customers have significantly improved, though some customers may continue to experience intermittent impact. Fastly monitoring shows the most severe periods of errors from 14:13 UTC - 15:20 UTC and 15:30 UTC - 16:47 UTC.
Mar 24, 18:47 UTC
Investigating - We are investigating increased errors across multiple customers with origins in a common cloud provider.
Mar 24, 15:30 UTC
Mar 23, 2020
Resolved - This incident has been resolved.
Mar 23, 23:47 UTC
Identified - We're currently investigating performance issues with edge cloud configuration propagation. All other services are unaffected.
Mar 23, 23:06 UTC
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020
Resolved - This incident has been resolved.
Mar 19, 15:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 13:55 UTC
Investigating - Traffic in Dubai (FJR) has been temporarily rerouted. All other locations and services are unaffected.
Mar 19, 12:21 UTC
Mar 18, 2020
Resolved - This incident has been resolved.
Mar 18, 14:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 14:33 UTC
Investigating - We're investigating elevated errors in Copenhagen (CPH). All other locations and services are unaffected
Mar 18, 14:25 UTC
Mar 17, 2020
Completed - The scheduled maintenance has been completed.
Mar 17, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 UTC
Scheduled - Fastly will be performing scheduled maintenance on the billing portions of the Fastly configuration application and API. These services will be placed in maintenance mode for up to 60 minutes between 2020-03-17 18:00 UTC and 2020-03-17 19:00 UTC. During this time, customers will be unable to access the billing pages within the Fastly App, and API calls to billing functions will return a maintenance error message. Edge delivery, stats aggregation, and all other content delivery services will be unaffected.
Mar 10, 23:30 UTC
Mar 16, 2020
Resolved - This incident has been resolved.
Mar 16, 23:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 22:47 UTC
Investigating - The Fastly status page is currently experiencing intermittent performance issues. We are working with our partner to investigate further, but communications may be interrupted or delayed as they work to troubleshoot. All edge cloud products and services are unaffected.
Mar 16, 22:06 UTC
Resolved - This incident has been resolved.
Mar 16, 22:17 UTC
Monitoring - Affected TLS Certificates and Certificate Provisioning systems appear to have stabilized and are once again functioning properly. Customers may continue to experience intermittent OCSP 503 or other errors due to ongoing issues with one of our Certificate Authority partners.
Mar 14, 00:04 UTC
Investigating - We're currently investigating performance issues with TLS provisioning systems. All other services are unaffected.
Mar 11, 22:02 UTC
Mar 15, 2020

No incidents reported.