Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:01 UTC
Scheduled - On October 18th, 2021, Fastly will begin to publish additional public IP address ranges to our API endpoint.

Though these IPs will not immediately be used for retrieving content from customer origins, we suggest adding this new range to the appropriate access lists as soon as possible to prepare for future utilization.

The IP blocks that will be added to our list of ranges are:
140.248.64.0/18
140.248.128.0/17

If you need any clarification regarding this, please contact Fastly Support through the Support Portal or by emailing support@fastly.com.
Monitoring - A COVID-19 Business Continuity Update From Fastly

https://www.fastly.com/blog/covid-19-update

Questions can be directed to support@fastly.com
Mar 16, 04:38 UTC
North America Operational
Ashburn (BWI) Operational
Ashburn (DCA) Operational
Ashburn (IAD) Operational
Ashburn (WDC) Operational
Atlanta (ATL) Operational
Atlanta (FTY) Operational
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Boston (BOS) Operational
Chicago (CHI) Operational
Chicago (MDW) Operational
Chicago (ORD) Operational
Chicago (PWK) Operational
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Detroit (DTW) Operational
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Jacksonville (JAX) Operational
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Montreal (YUL) Operational
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San Jose (SJC) Operational
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St. Louis (STL) Operational
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Europe Operational
Amsterdam (AMS) Operational
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Dublin (DUB) Operational
Frankfurt (FRA) Operational
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London (LCY) Operational
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Asia/Pacific Operational
Auckland (AKL) Operational
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Kuala Lumpur (KUL) Operational
Melbourne (MEL) Operational
Osaka (ITM) Operational
Perth (PER) Operational
Singapore (QPG) Operational
Sydney (SYD) Operational
Tokyo (HND) Operational
Tokyo (NRT) Operational
Tokyo (TYO) Operational
Wellington (WLG) Operational
Manila (MNL) Operational
Seoul (ICN) Operational
Africa Operational
Cape Town (CPT) Operational
Ghana (ACC) Operational
Johannesburg (JNB) Operational
India Operational
Chennai (MAA) Operational
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New Delhi (DEL) Operational
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Edge Cloud Services Under Maintenance
Fastly API Under Maintenance
Fastly Configuration Application Operational
Fastly WAF Operational
Configuration Deployment Operational
DNS Systems Operational
Geolocation Data Operational
Historical Stats ? Operational
Image Optimization Operational
On-the-fly Packager Operational
Purging Operational
Real Time Analytics Operational
Streaming Logs Operational
TLS Provisioning Operational
Nearline Cache Operational
Amsterdam (AMS) Operational
Ashburn (BWI) Operational
Palo Alto (PAO) Operational
Sydney (SYD) Operational
Fastly Systems Operational
Billing System Operational
Customer Support Ticketing System ? Operational
Customer Support Phone System Operational
Customer Support Chat System Operational
Fastly Documentation Site Operational
Fastly Marketing Site Operational
Fastly Status Page Operational
Business Continuity Operational
COVID-19 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 18, 2021

Unresolved incident: IP Address Announcements.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021
Resolved - This incident has been resolved.
Oct 9, 13:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 13:24 UTC
Identified - We're investigating possible performance impact affecting the Ashburn (DCA) data center. All other locations and services are unaffected
Oct 9, 12:54 UTC
Oct 8, 2021
Resolved - Fastly Engineers detected a performance impacting event affecting the Hyderabad (HYD) data center from approximately 2021-10-08 08:53 UTC to 2021-10-08 09:05 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Oct 8, 09:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:01 UTC
Scheduled - Fastly will be performing scheduled maintenance on the Fastly Application and API. These services will be placed in maintenance mode on 2021-10-08 from 01:00 UTC to 01:30 UTC.

During this scheduled maintenance, some APIs related to VCL modules (Rate Limiting, HTTP2, for example) may return errors during a 15 second window.

Core APIs, like Edge Dictionaries, ACLs, etc. should not experience errors.
Sep 27, 13:27 UTC
Oct 7, 2021
Resolved - Fastly Engineers detected a performance impacting event on 2021-10-07 affecting portions of the U.S. East Coast and Europe regions from approximately 16:04 UTC to 16:10 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Oct 7, 17:39 UTC
Oct 6, 2021
Resolved - This incident has been resolved.
Oct 6, 05:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 04:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 04:15 UTC
Investigating - We're currently investigating performance issues with our Streaming Logs service. All other services are unaffected.
Oct 6, 04:03 UTC
Resolved - Fastly Engineers detected a performance impacting event affecting the Seattle (SEA) data center from approximately 2021-10-06 02:13 UTC to 2021-10-06 02:21 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Oct 6, 02:37 UTC
Oct 5, 2021
Resolved - This incident has been resolved.
Oct 5, 10:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 09:33 UTC
Investigating - We are currently investigating performance issues affecting the availability of our API. CDN delivery, stats aggregation, and all other data plane services are unaffected.
Oct 5, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 06:02 UTC
Scheduled - Fastly will be adding capacity at our Portland, US (PDX) data center. End-users may observe connection resets as traffic is migrated onto new hardware.

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
Oct 4, 16:59 UTC
Oct 4, 2021

No incidents reported.